A desktop/tower computer with a separate monitor is recommended. Laptops must be hard-wired into internet source using Ethernet cable. Please refer to the opportunity announcement for additional requirements. Dual boot machines, Netbooks, and Tablets are prohibited from use.
Each of the below accessories are required:
1. USB headset with microphone (required for Certification) Logitech, Plantronics, Microsoft, or similar brands recommended.
2. Hard-wired Telephone and headset (required for Production) Plantronics T10 or similar recommended.
1. Internet Explorer 8, 9, 10, or 11 on Windows 7, 8 and 10 (Certain client programs may require specific versions of Windows. Please see the Client Opportunity Announcement for more specific details.) (Optional) Mozilla Firefox or Chrome for Windows
2. Microsoft Security Essentials for Windows 7; Windows Defender for Windows 8 or 10 Other security software may be incompatible and should be avoided.
Internet and Phone Service Providers
1. Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection. Note: The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted. Connectivity to the platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited. Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted. USB connected modems are not supported.
2. Hard-wired land line telephone service Note: Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. The service should be connected directly from the wall to your telephone. Softphones and cell phones are not permitted. The servicing telephone line should not interface at any point with the computer and should not have voicemail, fax, or other features on the line (other than long distance, if necessary). aph here.
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9330 LBJ Freeway Suite 900
Dallas, Texas 75243
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